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About Urgent Matters E-Newsletter Webinars Resources


Urgent Matters Reports

Bursting at the Seams: Improving Patient Flow to Help America’s Hospitals
Perfecting Patient Flow: America’s Safety Net Hospitals and Emergency Department Crowding
Walking a Tightrope: The State of the Safety Net in 10 U.S. Communities

 

About Urgent Matters 

Urgent Matters, a national initiative funded by the Robert Wood Johnson Foundation, is dedicated to finding, developing and delivering strategies to improve patient flow and reduce emergency department (ED) crowding. Urgent Matters highlights patient flow best practices through its educational activities including: e-newsletters, web seminars, and regional conferences.

Currently, Urgent Matters is working with six hospitals in Learning Network II to improve patient flow and reduce emergency department crowding.


 

Urgent Matters E-Newsletter (Subscribe)

Each issue of the E-Newsletter contains a best practice, innovation, and perspective article on issues related to emergency department crowding.

Current Issue:Patient Intake

  • Best Practices: Team Triage
  • Innovations: Mobile Video systems Link ED with Ambulances to Jump-Start Triage
  • Perspectives: Achieving Success in an Increasingly Complicated Environment: Key Strategies to Improving ED Patient Flow
  • Focus on Urgent Matters Learning Network II: Hahnemann University Hospital 
Additional Issues

Urgent Matters Webinar

Patient Segmentation: Focus on ESI 3s 

 Download The Presentaions

Evaluation and Management of ESI Level 3 Patients at Mary Washington Hospital, Jody Crane, MD MBA

The ESI 3 Conundrum, Rob Sharma, MD, FACMT

Listen to the Recording


 

In The News

02/05/10 Fighting Denied Claims Requires Perseverance

02/04/10 Pediatric Patient Safety in the ED

02/04/10 When the Patient Can’t Afford the Care

02/04/10 Halting ambulance diversions didn't affect ED waits

02/03/10 Hospital observation units prove efficient, cost-effective

02/03/10 Examining the characteristics of workplace violence in one non-tertiary hospital

02/01/10 Program targets unplanned rehospitalizations

02/01/10 Nation's Emergency Physicians: Knowing Early Warning Signs of a Heart Attack Greatly Improves Chances of Surviving One

In The News Archive

 

 

  Urgent Matters Spotlight

Urgent Matters Learning Network II Launched
Six hospitals have been selected to participate in Urgent Matters Learning Network II to improve patient flow and reduce emergency department crowding.

CDC Releases New ED Data
The National Center for Health Statistics (NCHS), part of the Centers for Disease Control and Prevention (CDC), has released new data on emergency department utilization in the United States.

Urgent Matters Assesses Emergency Care in the District of Columbia
RAND and GWU recently released a working paper describing interim findings from a study of the health and health care service delivery system in Washington, DC, including emergency health services.

 

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