
Special Focus: Workforce
The healthcare workforce serves as the backbone of the nation's healthcare system. The right mix of health professionals increases the quality of care provided and promotes greater efficiency in emergency department operations. Healthcare providers are continually adapting to new technology, care delivery models, and changes in demand. This issue of the Urgent Matters E-Newsletter examines three topics related to emergency department workforce: the use of scribes; the role of nurse practitioners; and violence against emergency department nurses.
St. Francis is a community hospital located in Indianapolis, Indiana. It is the newest general hospital in the area and features the only full-service cardiac and vascular care program on the City's south side.
The desire to shorten emergency department length of stay and improve patient satisfaction prompted the organization to become involved with Urgent Matters Learning Network II.

The Urgent Matters toolkit is a collection of strategies and tools developed by hospitals across the country in conjunction with the Urgent Matters national program office at The George Washington University.
Many of these tools are now available on the Robert Wood Johnson Foundation website. Check out the example below or click "see all" to view the full list.
Utilizing a Pediatric Emergency Preparedness Toolkit
Harbor-UCLA medical Center