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Urgent Matters E-Newsletter Volume 6, Issue 2 November/December 2009 Special Focus Issue- Patient Intake
In this Issue: Patient Intake This issue of the Urgent Matters E-Newsletter features examples of new and innovative approaches to patient intake and flow in the emergency department. The articles below explore the benefits of using team triage; highlight an innovative program that is promoting collaboration between EMS and the ED; and provide practical advice for improving patient flow. Best Practices Team Triage It's said that necessity is the mother of invention; that sometimes the best ideas come from trying to make the most of a difficult situation. That's certainly the case for Alle-Kiski Medical Center (AKMC) in Natrona Heights, Pa., which hit upon a resource-saving, patient-pleasing triage system while it was struggling with a small, crowded emergency department (ED) and limited resources. read more>>
Innovations Mobile Video Systems Link ED with Ambulances to Jump-Start Triage A stab wound to the chest is considered one of the most severe forms of trauma, so when a call comes through to a hospital emergency department (ED) that a patient with a blade in the chest is coming in, as many as twenty clinicians will stop what they're doing and mobilize to save his life. read more>> Perspectives Achieving Success in an Increasingly Complicated Environment: Key Strategies to Improving ED Patient Flow The benefits of ensuring that ED operations flow smoothly from the very beginning of the patient visit has a huge impact on subsequent steps in the system. While there is no magical solution to ED flow problems, Dr. Kirk Jensen, Chief Medical Officer of BestPractices and Chair of the Institute for Health Improvement Improving Flow through Acute Care Settings team shares a few key strategies for ED and hospital administrators. read more>>
Focus on Urgent Matters Learning Network II Hahnemann University Hospital Hahnemann University Hospital is an academic medical center that provides tertiary care to the City of Philadelphia and its surrounding counties. As a busy hospital located in a densely populated region of the country, Hahnemann was seeking to improve patient care by decreasing emergency department throughput times. read more>>
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